Appraisers . . . please read a letter written by Jeff Schurman, Executive Director of TAVMA - Title/Appraisal Vendor Management Association to the Board of Governors of the Federal Reserve System urging them to delay implementation of the appraisal fee provision in Title XIV of the Dodd-Frank Act.
Download TAVMA FEE OBJECTION LETTER 8-2010
They are asking the FRB for sufficient time to define and analyze the implications of the "customary and reasonable" appraisal fee provision of the Act.
Translation...AMC's don't want to comply with this legislation and pay appraisers a fair fee.
The TAVMA letter supports a HUD FAQ clarification in defining what a customary and reasonable fee should be:
The letter claims -
"Yet, only one agency, the Veterans Administration (VA), publishes an appraisal fee schedule, (available at: http://www.benefits.va.gov/homeloans/fee_timeliness.asp ). These fees, however, are higher than many consumers will expect to pay in a retail mortgage transaction. Moreover, VA loan appraisal fees do not purport to be “customary and reasonable” for non-VA loans. Rather, they reflect “maximum allowable fees for the appraisal type” according to the VA website. Thus lenders, AMCs, and appraisers that use the VA fee schedule are very likely to distort (by artificially inflating) appraisal fees in most markets. This could become a self-perpetuating problem, as higher “customary and reasonable” fees for non-FHA work may have the effect of increasing VA appraisal fees resulting in a vicious cycle."
"Yet, only one agency, the Veterans Administration (VA), publishes an appraisal fee schedule, (available at: http://www.benefits.va.gov/homeloans/fee_timeliness.asp ). These fees, however, are higher than many consumers will expect to pay in a retail mortgage transaction.
Moreover, VA loan appraisal fees do not purport to be “customary and reasonable” for non-VA loans. Rather, they reflect “maximum allowable fees for the appraisal type” according to the VA website. Thus lenders, AMCs, and appraisers that use the VA fee schedule are very likely to distort (by artificially inflating) appraisal fees in most markets.
This could become a self-perpetuating problem, as higher “customary and reasonable” fees for non-FHA work may have the effect of increasing VA appraisal fees resulting in a vicious cycle."
The final implementing regulation must consider these complex issues before establishing a workable and accurate set of “customary and reasonable fees.” Unfortunately, a credible source of “objective third-party” fee information simply does not exist at this time.
The premature adoption of the fee provision will cause unanticipated harm [to] AMCs, lenders, and consumers, and likely will adversely affect competition among appraisers.
Guest Post by Fred Rossiter - State Certified Residential Appraiser - Seahaven Appraisal Services This is the second of a two-part series presenting a case for, and benefits of, centralized appraisal ordering
Guest Post by Fred Rossiter - State Certified Residential Appraiser - Seahaven Appraisal Services
This is the second of a two-part series presenting a case for, and benefits of, centralized appraisal ordering
Benefits of Centralized Ordering: Because the lender is no longer the appraiser’s client, the appraiser’s fiduciary is to a governmental agency. The appraiser no longer has any motivation to appease the lender. Because the appraiser remains anonymous until delivery, the lender has no opportunity to influence the appraiser. This insures a true and honest appraisal of the property.
Centralized Ordering, through a government run web site, with appraiser anonymity, would provide the perfect “firewall” needed between the appraiser and the lender.
Centralized Ordering provides the ordering, processing, delivery and payment functions of the appraisal process thus satisfying many of the functions currently provided by Appraisal Management Companies. This will reduce appraisal costs to the consumer and insure fair and customary fees to the appraiser.
Simplicity - All residential appraisals will be ordered through one government web site. The lender would fill out the home page (engagement letter) with property and ordering information and click on the Submit Information button. The lender would then select an anonymous appraiser on the 2nd page of the web site and click on: Order an Appraisal. Once completed, the appraiser would download the appraisal report, through the web site, to the lender and the Consumer Financial Protection Agency (CFPA) for archival. Downloading the appraisal report would automatically trigger the electronic payment of the report by debiting the lender’s reserve account and crediting the appraiser’s account.
Because the lender chooses the appraiser anonymously, the lender has no opportunity to coerce or influence the appraiser or manipulate fees. The lender is not allowed to make stipulations.
Because the appraiser is allowed to determine his own fees, free from influence by the lender, the fees become market based. Appraisers wishing to increase their volume, are free to reduce their fees and appraisers wishing to charge higher fees must compete with all other appraisers on the basis of experience, qualifications and industry affiliations. Because the appraisal fee is passed on to the borrower, the lender has no incentive to order from an appraiser offering the lowest fee.
Centralized ordering, appraiser anonymity, and fair and customary fees, determined by the market of appraisers, will halt the theft of the appraiser’s fees by lenders and AMC’s. Appraiser’s fees will no longer provide a profit center for lenders nor parasitic AMC’s.
A government run web site would offer only USPAP compliant appraisal products. AVM’s, BPO’s and non standard appraisal products would not be available, permitted or offered.
Centralized ordering will negate much of the need for Appraisal Management Companies. Centralized Ordering would break the existing oligopoly now enjoyed by the nation’s five largest lenders. Lender approved fee appraiser panels would no longer be permitted nor would they exist.
Appraisal Management Companies would still exist and provide quality control services only, to those lenders who chose to use them.
Centralized Ordering would allow the US Government and designated agencies to monitor the nation’s housing market and how well the nation’s housing stock is collateralized.
Centralized Ordering would negate the need for appraisers to establish business relationships with lenders to promote their business. These business relationships, in the past, frequently provided lenders an opportunity to coerce, intimidate and influence appraisers on their appraised values or extract low fees under the threat of reduced business.
With Centralized Ordering, every appraiser with geographic competence in a specified zip code would be exposed to every lender in the country ordering an appraisal in that specified zip code.
Every lender or mortgage company would be required to use the government run Centralized Ordering website on all new residential loans and refinances.
Centralized ordering with its built in firewall offering appraiser anonymity, and changing the appraiser’s client from the lender to a government entity would have prevented the S & L crisis in the mid 80’s, and the housing bubble and resultant crash of the housing industry and US economy in the last several years.
Part 1 - The Case for Centralized Appraisal Ordering
Download Appraisals - Centralized Ordering
This is the first of a two-part series presenting a case for, and benefits of, centralized appraisal ordering.
For there ever to be true appraiser independence, the direct link between the lender and the appraiser must be forever severed. A fundamental change must occur that replaces the lender as the appraiser’s client. This change would sever the appraiser’s current fiduciary to the lender.
Moving forward, the appraiser’s new client should be the new Consumer Financial Protection Agency (CFPA), the FHA, VA or a GSE (take your pick). The appraiser’s fiduciary would be owed to a government entity who has no motivation to corrupt him and instead, is interested only in quality appraisal reports and protecting the country from another housing melt down. Only then will there be an end to the lender’s coercion, intimidation, corruption and influence of this nation’s appraisers. This paradigm shift would insure the proper collateralization of this nation’s housing stock.
I envision a government web site, run by the new Consumer Financial Protection Agency (CFPA), that would be accessed by any registered lender or mortgage broker desiring to order a residential appraisal. The Home Page would serve as an engagement letter between the appraiser and a government entity. The lender ordering the appraisal would be noted on the appraisal report, not as the client, but rather as an intended user of the report.
The lender would populate the blank fields of the engagement letter noting the property address, zip code, contact info, type of appraisal product, turn around time requested, addendums requested, etc. No stipulations would be allowed. Once filled out, the lender would click on the Submit Information button.
The lender would then view the next page which would list appraisers (anonymously), who are actively licensed or certified, have a current E & O policy, and who are geographically competent (based upon the zip code) to appraise the subject property. Every appraiser would certify what zip codes they were geographically competent in.
This list of (anonymous) appraisers would be generated from the Consumer Financial Protection Agency’s database. Their database would be derived from the Appraisal Subcommitttee’s national registry but include fees and particulars inputted by each participating appraiser.
Qualified appraisers would be listed randomly as: Appraiser A, Appraiser B, Appraiser C, etc., with their basic and ancillary fees. An estimated fee for the assignment would be calculated and quoted for each appraiser on this page for the lender’s consideration. The appraiser’s qualifications, years of experience and industry affiliations would be listed. The lender would select one appraiser from the list of anonymous appraisers and simply click on Order an Appraisal. In doing so, the lender has selected an appraiser anonymously.
The appraisal order (engagement letter plus any purchase contracts) would then be automatically e mailed to the appraiser. The appraiser would have time to research the property before deciding whether to accept, deny, or conditionally accept the assignment based upon a new proposed delivery date and/or fee. The appraiser would have 24 hours to respond to the order or it would be automatically canceled and the lender would then be given an opportunity to select a different appraiser. The web site would automatically notify the lender by e mail of the appraiser’s decision.
If the appraiser accepted the assignment, he would set up the inspection time, inspect the property and complete the appraisal by the delivery date. The appraiser would be penalized, monetarily, for missing the inspection date and/or the delivery date.
Upon completion, the appraiser would download the appraisal report through the web site to the lender and the Consumer Financial Protection Agency (CFPA) where an original copy would be archived. Downloading the completed appraisal report would automatically trigger the electronic payment of the report by debiting the lender’s reserve account and crediting the appraiser’s account.
Only upon receipt of the completed appraisal report would the lender discover the true identity of the appraiser. The lender would be able to run a Quality Assurance check of the appraisal. The lender would be permitted to contact the appraiser directly to make any corrections or revisions. And, the lender or the appraiser would be free to refer any complaints or instances of negligence, fraud or coercion to state appraisal boards through a Consumer Financial Protection Agency (CFPA) Hot Line.
In Part 2 of this series, I'll present the "Benefits" of a Centralized Appraisal Ordering System.
DaVinci will save you time in the field and the office
Brad Eaton, VP, Mortgage Products
Brad is the product manager of a la mode’s Mortgage XSites, SureDocs and a number of other mortgage products. He’s been with a la mode for over 6 years, involved in all aspects of our appraisal, agent and mortgage products. He’s a regular presence at NAMB, MBA, MBA Tech and FAMB where you many have met him at our trade show booth. Brad lives in Oklahoma City with his wife and children. His hobbies include fly fishing, 4 wheeling in his Jeep and of course computers and technology.
Any appraiser who has fallen out of love with their clipboard, or may be looking to cheat, needs to pay particular attention to our latest field data gathering and sketching app, DaVinci for iPhone and iPod Touch (and soon for Apple’s new iPad as well). Download it today from the App Store in iTunes. It’s free, and may very well revolutionize your entire approach to field data gathering.
Study after study shows that when it comes to smartphones, the iPhone currently reigns supreme. Nowhere is that more true than in the eyes of iPhone owners themselves. The reason is that the iPhone isn’t a cell phone with “other stuff” on it. The iPhone is a software experience that fits in your pocket. Every other handset manufacturer in the world has been trying to duplicate the success of the iPhone, and each has failed over and over again because they’re missing the point. The iPhone is an experience, not simply a Soviet-style utility. It’s sexy, brain-dead simple to use, and pushes the software experience into the limelight, rather than grudgingly allowing software apps as an afterthought. The same is true of the iPod Touch. It’s not a music player. It’s a software experience built on top of a truly revolutionary hardware platform.
DaVinci gets to co-opt everything the iPhone offers — GPS, 3G, Wi-Fi, camera, browser, maps, voice recorder, multi-touch interface — making it both singularly unique and effective. And that, ladies and gentlemen, is why DaVinci for iPhone puts a proper beating on every competing field data gathering and sketching software out there, including our own past products like Pocket TOTAL. That’s a pretty bold claim, so here are four examples of how DaVinci benefits from the iPhone and gives you, the appraiser, the best field inspection solution ever.1. Data gathering is faster. Data entry is accelerated because it uses your WinTOTAL QuickLists. Remember, the iPhone has mastered the whole concept of the touch interface. Typing on the iPhone is easy as-is, but being able to tap a field, choose a QuickList, then move to the next cell makes it effortless. And like DaVinci Mobile Pro for tablet PCs, your data gathering screens and templates are 100% customizable. Also, you can customize which “critical fields” you have to fill in on-site. The combination of the iPhone’s touch interface, QuickLists and customization, make field data gathering more efficient than anything that’s been put out before, and you don’t have to retype anything in the office later. Boom.
Whether it’s checkboxes, single line fields, or lengthy comment blocks, DaVinci makes data entry of any kind a snap.
DaVinci lets you gather data one section at a time, such as the Exterior section shown here. Tapping on “Ext. Walls” then brings up your QuickLists, shown in the screen below.
DaVinci uses your existing QuickLists, making data entry “tap-and-go”. Simply tap your QuickList, and then you can move on to the next cell.
DaVinci for iPhone also uses the built-in Voice Recorder to let you dictate voice notes. The notes can be labeled, and sync back into your WinTOTAL report automatically.
2. Sketching in the field is easier with multi-touch. The iPhone’s multi-touch interface really comes into play with DaVinci’s sketcher. Sketching is as easy as entering a distance on a subtle number pad, then flicking your finger across the screen in the line’s direction. Adding angles and arcs is simple as well, and being able to use the touch interface to zoom and pan are also huge pluses the iPhone makes available. And because every copy of WinTOTAL includes DaVinci Desktop sketching at no extra cost, drawings on the iPhone transfer into WinTOTAL seamlessly where they can be edited and polished.
To sketch on the iPhone, simply enter a dimension, then swipe your finger across the screen. Arcs and angles are handled easily, and you can even add labels and symbols!
3. Photos are faster and easier. The iPhone also has a built-in camera that integrates with DaVinci. And believe it or not, the photos aren’t bad at all. With DaVinci, take subject and comp photos, label them, associate them with the respective properties, add notes, and they all sync back into your desktop report. Then, you can add comps in the field, or sync them in the file from a report started in the office.
DaVinci makes it easy to gather room specific data, including photos, using the built-in iPhone camera.
4. Syncing from the field saves time in the office. For even greater efficiency, we built DaVinci to sync files between your office and iPhone using either Wi-Fi, Edge or 3G networks. That means you can start files on your PC, sync them wirelessly to your iPhone, and from the field sync them back so office staff can pick up where you left off. Considering that DaVinci lets you gather data, sketches, photos, voice notes, and more, which all flows into your report so you don’t have to retype anything, that’s huge. In a day when clients want it faster and faster, this is a critical. And this isn’t the same as e-mailing a file as an attachment. Files sync directly from WinTOTAL into DaVinci, and vice versa. It literally couldn’t be any simpler, short of telekinesis.
What’s next?Let’s face it, AT&T isn’t for everyone. Perhaps it doesn’t offer the coverage you need where you live, or you’ve got a new contract with Verizon, just to name a few reasons. No sweat. We’re actively pursuing a version of DaVinci for the Android mobile operating system as well, but don’t expect it to be available as a labs prototype until later this year.
You don’t need an iPhone to use DaVinci for iPhone. You can pick up a Wi-Fi enabled iPod Touch for as little as $199 (you just won’t get the camera, GPS, or 3G network access). And coming in March, you’ll be able to get a Wi-Fi enabled iPad, which has a larger screen yet is still smaller than a laptop, for as low as $499. Neither the iPod or iPad require a contract with AT&T, and have nearly all the benefits of DaVinci without ongoing monthly costs.
For those appraisers that can’t switch to WinTOTAL (because come on, everybody wants to, deep down), we’ve got a software developers kit (SDK) for your formfilling vendor. Call them and let them know you’d like DaVinci to integrate with your program, and that because all the data is XML based, they can easily integrate DaVinci in an afternoon.
At the end of the day, the iPhone just makes so much possible, all on one device, and in a simple, intuitive way due to the touch interface. So, aside from the fact that DaVinci for iPhone simplifies field data gathering and sketching, runs on the iPhone which many appraisers already use today, and syncs QuickLists and files with WinTOTAL, perhaps the last reason it’s a “must have” is that it’s FREE. We think appraisers could use a little “free” these days.
Without a doubt, DaVinci for iPhone is the coolest, most useful new mobile tool to come along since DaVinci for tablet PCs. You’ll love it. Download it for free today. Then let us know what you think.
DaVinci will soon be available on the new iPad with over twice the screen size! To learn more, visit www.alamode.com/labs.
You are invited to the second of two FREE regression webinars hosted by David Braun, MAI of AVT.
It will be August 25th at 2:00 EST. Click here to register.
To watch the video of Webinar 1: “Introduction to Regression Analysis”
1) Load the required Webex viewer (click run to load): http://automatedvaluationtools.com/media/nbr2player.msi
2) Click the following link to watch the video: http://automatedvaluationtools.com/media/Introduction_Regression_Analysis.arf This webinar is about 40 minutes long.
FUSION, a low end USPAP compliant appraisal and report will be posted on the site very soon. It is free, but it utilizes updated verions of the Regression+ and the USL Documenter for it to run. If you purchased either of these products in the past year the updates are free. If you purchased over a year ago the update will only be $25.00 plus S&H.
Also, an updated Total Solution will posted the week of August 16th. This will meet the recent FANNIE MAE required changes. This most recent Fannie requirement is better than using the cumulative listing count, but statistically has some issues. One sample from each period for the number of listings may produce unreliable results. The Total Solution for the 1004mc form is now a FREE download. I guess you will just have buy something else (ha ha).
Upcoming Regression Analysis Seminar Chicago, Illinois (October 21-22, 2010) Directions and Hotels Here
Two day seminar (14 hours with test, 12 hours without test) Prerequisites: This seminar requires that attendees have basic (beginner) knowledge of MS Excel®.
This seminar is taught in a computer-lab setting. It presents a unique blend of theoretical knowledge and hands-on case study training. No need to bring your laptop or any software. Your computer will be provided as well as MS Excel® spreadsheet and a demonstration copy of “Regression+ for real estate professionals©” software.
At the end of this seminar participants will be able to:
Click here for more information.
Fannie Mae’s post-purchase reviews of mortgage loan files have identified issues with appraisals. As a result of those reviews, new policy requirements and clarifications concerning existing lender requirements are being added to a number of appraisal sections of the Selling Guide, including:
Fannie Mae is requiring that interior photographs of specific rooms and areas be included in appraisal reports whenever an interior inspection is performed.
The minimum requirements for the interior photographs are described in the topic noted below.
Updated Selling Guide Topic B4-1.2-06, Appraisal Forms and Report Exhibits
Download Fannie SEL 2010-09 06.30.2010 released on June 30, 2010 requires that on all interior appraisals contain at a minimum the following photos:
A recent article from Mortgage Orb referenced the latest Fannie Mae letter to lenders, stating that
"appraisers must have the "requisite knowledge" to perform a professional-quality appraisal for the specific geographic location and particular property types"
So rather than bring an appraiser from out of the county, or from 4 counties away to appraiser something where a local appraiser exists....lenders (via AMCs) should select local, competent appraisers.
Part of the article stated:
Fannie further noted that it does not allow the same flexibility as the Uniform Standards of Professional Appraisal Practice, which allows an appraiser who does not have the appropriate knowledge and experience to accept an appraisal assignment by providing procedures with which the appraiser can complete the assignment.
That is right, USPAP does provide procedures for gaining competency in particular property types and locations. Namely, work with someone who has this competency, and learn! But Fannie Mae is telling lenders here, that this is not the time of on the job training!
So Realors, if you get a call from an appraiser, wanting to appraise your listing for the short sale, etc.....ASK them where they are from.
Also ask them if they have "geographic competency" for this market. Do they have local MLS data available? Are they familiar with the local economy, new schools being built, etc.
When it comes to closing your short sale listing, or your retail listing, or a liquidation sale, etc - expect LOCAL competency.
On a side note, perhaps there are not any competent appraisers in the local area. Ok, PERHAPS that could be the case. Here is a good follow up question for the out of county appraiser: "How long have you been appraising? Can you tell me HOW you are competent to appraise in this local area?"
We all have to work together. We all want better professional standards in our industry. So we have to know how to communicate with each other, and how to hold the standards high!
Make it a GREAT day!
AUTHOR: Richard D Ferris - AmcAppraisalsinc.com Phone 877-789-5249 or email me: richard@amcappraisalsinc.com
Richard D. FerrisAMCAppraisalsinc.comrichard@amcappraisalsinc.com(877) 789-5249One # Does It All - Voice/Fax
Residential Appraisals in Lake, Orange, Osceola, Polk, and Seminole Counties.
Also servicing Deltona, Deland, and Orange City in Volusia County.
Florida State Certified Residential Appraiser #RD4088
FHA Certified : Associate Member Appraisal Institute
Appraisers……
You can participate with the new appraiser independence regulations that are being crafted as a result of the Dodd-Frank financial reform bill.
http://www.fdic.gov/news/news/press/2010/pr10187.html
"To seek input from the widest audience possible, the public can submit views via email on how the FDIC should implement the new law. These comments will become part of the record and will be posted on the FDIC website. The public will also be able to sign up for a subscription service for receiving notices on major developments. The FDIC has also crafted bill summaries and added a fact sheet that will be regularly updated to reflect policy decisions during the implementation process. This can all be accessed at the dedicated financial reform webpage, http://www.fdic.gov/financialreform/ "
If lots of independent appraisers provide comments, the more likely it will be that your (and our) concerns will be addressed.
If you think direct client ordering of appraisals can be implemented, provide specific methods to do that which will preserve your independence but still allow business relationships.
If you don’t like that idea, then aspects of the current HVCC may be mandated – which will not help your business environment. Remember, the ‘commerce’ section of the HVCC actually had its beginning with FIRREA in 1989. Times change.
AUTHOR: Dave Towne Towne Appraisals & Appraiser Education Service, Mount Vernon, WA
Appraisers…….
I spent time Wednesday 8/04/10 discussing the Dodd-Frank law, and the “Usual and Customary Fee” mandate within it, with an experienced appraiser on the east coast. Also Wednesday, two e-mails arrived which ask appraisers to fill out a ‘fee survey.’
The basic question is ‘when are Usual and Customary Fees’ applicable to our assignments? The actual answer is July 22, the day after the President signed the bill. That fee implementation language is contained in the bill and is separate from Appraisal Independence issues that regulators will define up to 90 days later.
Some people are under the impression that there is a 90 day waiting period before fee implementation. In my opinion, that is incorrect, because the ‘up to 90 days’ as mentioned in the bill applies to the Appraisal Independence aspects of appraisal ordering only, not to fees. It is designed to allow the new “Bureau” time to write and distribute their new Interim Final Regulations (which is an oxymoron!) concerning independence issues. Those probably will be very similar to FIRREA, HVCC, FHA, and other regulators’ policies.
So what are “Usual and Customary Fees?” The answer: It Depends. There is NO one mandated fee that must be charged by the appraiser. “U&C” fees vary by region, and frankly, between appraisers in the same region.
The bill does say that “U&C” fees “may” be based on ‘evidence…established by objective third-party information, such as government agency fee schedules, academic studies, and independent private sector surveys. Fee studies SHALL EXCLUDE assignments ordered by known appraisal management companies.’ The bill says ‘lenders and agents SHALL compensate fee appraisers at a rate that is customary and reasonable….in the market area…’ Complex assignments can have a higher fee than a typical basic assignment based on difficulty and additional scope of work requirements.
So, in my opinion, appraisers are free to consult various fee schedules, and decide for themselves what they will charge any client for a particular service. But I will tell you (from personal experience since July 22) that AMC’s are still ‘shopping’ appraisers to find the lowest fee.
For 20+ years, the agent business model for assignment fees has been ‘mandated’ by lender agents – for those assignments in which an agent is involved. In effect, it’s been price fixing, which is illegal. But nobody had the gonads (or desire) to seriously challenge this, and individual appraisers were powerless to reject it if they wanted to continue working for particular lenders who were using agents. Now, with the Dodd-Frank law, that model has been overturned. And with it, if the agent or lender refuses to pay a “U&C” fee to the appraiser, they can be heavily fined.
As a result of this legislation, agents and lenders are renegotiating their contracts now, anticipating that appraisers will begin asking for fees more in line with what they would normally charge local clients that don’t use agents for order placement.
There are currently two ways to research “U&C” fees in your area…VA fee tables and the alamode anonymous survey for the entire country, broken out by county.
Two other established companies are also attempting to collect fee info. One is entirely anonymous, but based on an entire state only.
The other is designed to collect contact info of the survey participant and you cannot fill out the fee survey until you provide contact info….but the survey drills down to the county level in each state and includes several different report types. I don’t appreciate this data collection aspect used to promote the sponsoring company. You can decide for yourself how accurate of required contact info you want to provide, but it may be interesting to see what kind of fee data they obtain. The other aspect of this survey is a ‘subscription’ feature which will allow lenders and agents to gain access to the data……..and possibly the contact info of the survey participants who provide the fee data. That makes me very uncomfortable.
AUTHOR: Dave Towne Towne Appraisals dtowne@fidalgo.net Washington State 360-708-1196 & Appraiser Education Service
What is it, why we need it, and five basic rules
Anthony Young
Anthony A. Young is a Certified Residential Appraiser and principle of Young & Associates Real Estate Appraisal Company in San Ramon, California, where he specializes in the valuation of complex and “high-end” residential properties and housing market trend analysis. He enjoys showing Real Estate professionals graphing and charting techniques for studying the buying behaviors to conclude adjustments in valuations and has developed a “How-To-Do-Trend-Analysis DVD” that teaches professionals to measure (and visually graph) the behavior of the Real Estate Marketplace over time and to provide supported and credible results within the appraisal report. Anthony is an affiliate member of Real Estate Appraisers Associates (REAA).
The market data we use is not as perfect as the “paired sales” examples from our textbooks. Are you finding it hard to prove your adjustments? Are you still using a list of block adjustments that your supervising appraiser gave you? Would you like to be more of an expert for your area?
If you said yes to any of the above, we have something in common, along with perhaps the majority of appraisers in the industry. I remember (as a trainee) asking my mentor, “Why do we use $10,000 for every pool adjustment or $15,000 for every location adjustment”? For a moment, silence, then the standard “because…that’s what the market reaction is in this area...”
Not knowing different, I carried the tradition (and the boilerplate we used) with me once I received my residential license. That was my moment; I knew it all and yet, “I did not know what I did not know.”
I was in for an awakening. Just months after licensing, a veteran appraiser called me on the carpet, and asked for supporting documentation for my adjustments.
That evening, I fumbled through a crash course in adjustments. The next day, the review appraiser showed me that I could not prove what I did and that my adjustments and value opinion were far from reality. Lesson learned.
Fast forward to a few years later, after I left that shop and gained the tools required to support my conclusions. I am challenged once again. This time, there is no courtesy call, and my appraisal (along with my ego) is rejected.
Apparently, a Texas reviewer (grading my California report) was unaware of USPAP “geographic competency requirement” and rejected my report based on comp location. I thought I was clear when I stated that there was no discernible difference in the north or south side of a major dividing street. Obviously, he did not agree and my statements on his “competency” were of little comfort to my client. I had a bruised ego and the lender had a dead deal.
It took hours to prepare my rebuttal, after which I was reading posts on an appraiser’s forum and happened across a graph that showed market trends. It occurred to me that the same technique could be used to measure and display the difference (or lack thereof) between geographic locations.
With a little practice, I was able to show less than 1.0% difference between one side of the street, compared to the other.
I won the rebuttal, and have since then been hooked on graphs. Armed with a new skill, I set out to become the “expert” when it came to using graphs to uncover the differences, display them in the report and prove my adjustments.
From the Dictionary of Real Estate Appraisal 4th edition:
“A quantitative technique used to identify and measure adjustments to the sale prices of comparable properties; useful when sales data on highly comparable properties are lacking, but a broad database on properties with less similar characteristics is available. Market sensitivity is investigated by testing various factors that influence sale prices.”
In the past, it was time consuming and required a trained eye (and a lot of analysis) to spot trends in the marketplace or a specific neighborhood.
Technology, MLS data, spreadsheet programs, the ease and speed of “point and click” and “cut and paste,” removed the barriers to entry for most of the common trend analysis tasks. Once the information is cleaned and sorted to the “subject’s market segment,” producing an accurate and convincing “snapshot of the market” for your appraisal report can be accomplished in minutes.
Under difficult market conditions, underwriters and review departments are handing out “appraisal conditions” like “Larry the loan officer” gives out comps checks. Today, clients are “subsequently requiring” us to provide that which should be provided in every report in the first place: Support for our conclusions.
If there is a “market reaction” to a location, feature, view, or other “big-ticket” item, you can make it apparent with graphing; the graph provides the client with the “smoking gun.” Appraisers can’t just say “it’s so because...”. We are required to support our words with the facts and nothing does that better than a “picture of the data itself.”
With Pivot table charts you can graph adjustments for location, view, amenity, condition and other variables, along with displaying sales trends or other movements in the housing market. You can graph any data set. However, what should and should not find its way into the numbers? I am referring to “segmenting the data” and removing factors that skew the output. If you do not, it’s “garbage in and garbage out” and you might as well toss it because a skilled analyst will identify the flaws immediately.
Data can be graphed to illustrate “money moving on motivation”. They key is to develop the techniques, correctly employ them and clearly communicate your findings to the reader.
Are you ready to learn how? For a free instruction video on “Introduction to Graphing” go to http://thegraphguy.com and click the “Free Video” tab
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